Loyalty Program Settings
There are some global loyalty program settings that you can make.
Loyalty program settings
- From the admin menu, click Settings > Loyalty points.
- Apply the values you want according to your business needs.
- Click Save.
Settings Explanation
Points per major currency unit:
Here you define the amount of points that correspond to a major currency unit. That is, if you set the value to 10, each euro of purchase will reward 10 points.
Reward amount per 100 major currency units:
This setting simplifies your program strategy by defining the amount that will be given as a discount for every 100 euros that your customers spend. That is, if you set the value to 1, your customers earn a discount of 1 euro for every 100 euros of purchase.
Points expire after N days:
Here you define the duration in days that the points are available. Where N is the number of days.
Example of strategy
Example of purchases with the following prices:
- Points per major currency unit: 100
- Amount of reward per 100 major currency units: 2.5
- A new customer participating in the program makes a purchase of 300 €.
- His purchase is rewarded with 34000 points.
The 34000 points are converted, according to the above settings, into 7.5 €
- The customer proceeds to the next purchase of 150 €.
- He has the option to apply a points discount of 7.5 € and pay 142.5 €, nullifying his points.
- With the new purchase, he redeems his existing points and earns 14250 new points.
Redemption protection
By default, there is a limitation on the application of a discount, which stipulates that the purchase amount (total products in the cart) must be double the amount of the discount applied.