Setting up your email
From receiving important notifications to communicating with your customers, email is an important part of any business. This article shows you how to configure both your store owner email and your customers' email.
The owner email address is the address you used when you registered with Shopie. It is where you will receive updates and messages from the platform.
The customer email address is the customer's address. Where your customers can contact you directly and is the address associated with the automated notification messages they receive regarding their orders.
Note
The owner's email address cannot be changed through the platform. You will need to send us a change request.
Change the customer's email address
- From the admin page, navigate to System > Settings.
- Type the new address in the field labeled Contact Email Address.
- Optionally type the sender's name in the field labeled Sender Title.
- Click Save.